At Blue River Coaching and Pastoral Counseling in Coeur d'Alene, we offer a welcoming place where faith, emotional health, and genuine connection can grow together. Many individuals and couples come to us during challenging seasons when communication feels strained, trust has been damaged, conflict repeats, or a sense of distance has taken hold. Others visit because they want to strengthen their marriage, prepare for a lifelong commitment, or reconnect with a sense of purpose. Wherever you are beginning, you are not alone. Our counseling and coaching services provide guidance that is centered on compassion, clarity, and a sincere desire to support your well being.
Blue River is built on the belief that every person has a God given identity and the ability to build meaningful relationships. Our work is shaped by Christian values and a pastoral approach that respects your story and your pace. Whether you are seeking individual guidance or support for your marriage, our goal is to help you move from confusion and frustration toward peace, understanding, and renewed hope.
Client Testimonials | Blue River Coaching and Pastoral Counseling
Read about the counseling experience at Blue River Coaching and Pastoral Counseling in Coeur d'Alene.

Client Testimonials and Counseling Experience in Coeur d'Alene
The decision to begin counseling is an important one, and many people want to understand what the experience is like before taking that first step. While we respect the privacy and confidentiality of every individual and couple, we also recognize the value of hearing how others have experienced the counseling process.
What Clients Often Value in Their Counseling Experience
Many clients express appreciation for the calm and respectful environment we provide. They frequently share that counseling at Blue River feels safe, steady, and welcoming from the moment they make contact with our office. Clients often explain that they are able to speak openly about their feelings, concerns, and personal questions without fear of being judged or misunderstood. This sense of safety helps individuals and couples approach difficult conversations with greater confidence.
Clients also value the time we take to understand their personal story. They notice that sessions are not rushed and that their counselor listens with patience and intention. Feeling heard is an important part of the healing process, and many clients remark that this is one of the most meaningful aspects of their experience
Reflections from Individuals Who Seek Support
Individuals who pursue counseling often describe feeling relief after their first few sessions. They appreciate having a space where they can sort through stress, grief, identity questions, or emotional patterns without pressure. Clients commonly express that counseling helps them slow down, think more clearly, and make decisions with greater confidence.
Another frequent reflection is the benefit of learning how emotions and thoughts interact. Many individuals say they gain new insight into their reactions, personal habits, and beliefs that influence daily choices. They often speak about experiencing more stability, more self awareness, and a greater sense of direction after working through these insights.
For clients who choose Christian based support, it is common to hear that faith plays an encouraging and grounding role in their growth. Some explain that including faith in the process strengthens their ability to understand themselves and their purpose. Others say that prayer or Scripture, when included, gives them comfort during complex seasons of life.
"God sent me Kerry Pfaff, he picked me up when my life and my marriage were falling apart. Kerry listened to me, he showed me new ways to handle whatever life throws at me. He helped me realize things about myself that I didn’t even know were there. I was able to not only get back on track but I feel like a completely different person. I owe so much to him. Thanks Kerry."
- Manuel L.
"Kerry Pfaff is the best! I've been to half a dozen counselors over the years and he's the best by far, My wife and I have made huge progress and it's all due to him."
- Andre H.
Reflections from Couples Who Seek Counseling
Couples often arrive with strong emotions, unresolved concerns, or communication patterns that feel discouraging. As counseling progresses, many couples describe significant shifts in how they understand each other. They frequently mention that learning new communication skills helps them express emotions more clearly and listen more attentively. This change often creates a sense of teamwork that had felt distant before.
Couples also value learning how to slow down difficult conversations. Many explain that sessions help them move away from reactive patterns and approach discussions with more patience and understanding. This shift often leads to renewed emotional connection and more productive ways of resolving conflict.
Couples who arrive after experiencing infidelity or betrayal often speak about finding clarity through counseling. Some describe gaining a better understanding of what happened, what they need in order to heal, and what steps they want to take next. Others mention that having a calm and structured place to process their emotions allows them to move forward with greater stability and purpose.
"My partner and I are beyond grateful for Kerry and the impact he’s had on our relationship. Through his wisdom and faith-based guidance, and humor 😁, he helped us connect on a whole other level, not only with each other, but also with the deeper spiritual foundation of our relationship. If you’re looking for a counselor who blends faith, insight, and empathy in a way that truly transforms relationships, I can’t recommend Kerry enough 😊"
- Abby
"Kerry is a great counselor. He helped my wife and I with premarital, we are grateful for his knowledge and wisdom. He helped us to grow personally in many ways!"
- Matt W.
"My husband and I came to get some help in our marriage. Kerry Pfaff was our counselor and was an absolute Godsend to us and our relationship. We were able to work through some tough things during individual and couples sessions. Our marriage is in the best place it’s ever been. I would absolutely recommend if you need assistance in making your marriage a priority"
- Kaylee S.
What Clients Say About the Counseling Environment
Clients often describe Blue River Coaching and Pastoral Counseling as a peaceful and private setting that allows them to focus on their personal and relational needs. They appreciate the gentle pace of sessions and the consistent respect for their experiences. Many speak about feeling supported emotionally and spiritually, which helps them address both practical concerns and deeper internal questions.
Clients also comment on the clarity and guidance they receive. They appreciate learning tools that they can apply in daily life, such as communication practices, emotional awareness skills, and strategies for addressing conflict with patience rather than frustration. These tools make a noticeable difference in their everyday relationships.
We’re Here to Support You
If you would like to learn more about our counseling approach or schedule an appointment, we welcome you to reach out. Blue River Coaching and Pastoral Counseling is located at 2005 Ironwood Parkway in Coeur d'Alene, Idaho. Sessions are available Tuesday through Thursday from morning through late afternoon, with additional appointments available upon request.. You may contact us at (208) 405-2048 or email kerry@bluerivercpc.com. We look forward to supporting you with clarity, compassion, and steady guidance.
